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  • If you have issues with Verizon call this number 1-800-779-2067. This is the executive team number. I have been trying to get a new phone since Nov of 2016. They have messed up my bills since then repeatedly. They have sent out replacement items which were not what I had originally ordered. They offered me credits but then the next month all the credits were gone. Finally in March of 2017 the actual phone I ordered showed up. It was a google Pixel XL, however they sent me a Otterbox and Glass for a Pixel not the XL. Furthermore they sent a replacement VR unit, but this was for a Samsung, not a google device. Then when I spent another two hours on the phone with them they offered me $350 in credit for two month of my bill. However my monthly bill is $133.00 they were charging me for phones I had not received and I have contracts showing that the phones were free. So if you want customer service don't go with Verizon.
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