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| - I was super excited to try this place because I always heard good things about it, but was actually very disappointed during my visit. This place is jam packed on a Friday and Saturday night, but I will say their service is pretty responsive and fast to get the food out. I only got salad so I'm not going to get into the food part since it will be biased. However, the night got turned upside down when I initially got my check and saw they charged me 15 dollars for a 12 dollar salad! Side note, this place is way pricier than I expected a BBQ place would be. Anyways, I told the gentleman about the salad upcharge and he seemed like he didn't believe I was overcharged and he was like " let's look through the menu together." Hello I'm not a little kid, you don't need to be condescending. Anyways, he saw that I was correct on the price and he changed it, blaming their system for generating that amount. I wonder how many people got overcharged for that salad without anyone saying something?? I still wonder if they even updated their system... anyways, not a huge issue until I got overcharged at the club/bar portion AGAIN ON THE SAME NIGHT!! This is when my nostrils began to blow smoke out of them... we went into the club which basically to get in you have to sign your name on a paper, get your picture taken, your photo id is scanned, and donate an arm and a leg(jk about that part), never seen that in my life, so strict for such a run down club... then we go to the pay section and find out it's 12 dollar coverage fee!! For a ghetto club, are you kidding me... I give them my card, and they act all quiet and don't tell me anything, all of a sudden they don't give my card back the guy escorts me downstairs without informing me what was going on... I was low key thinking I was going to be an interrogation room not knowing what I possibly could have done wrong. He still has my card in his hand and gives it to the bartender and then leaves still saying nothing to me. Worst security escorter ever! Then I get my card back from the bartender and I ask what is going on and he tells me that they don't take card at the front so I had to go down to the bar to pay the cover... I then look at my check and find out I was charged 30 dollars (15 each) for the cover when I'm told it was 12 each at the front!! The bartender apologizes and says he will get us a drink on the house... FYI the drink was the worst crap I've ever had in my life... at this point I wanted out and talked to security about my experience.. he says that I probably won't get a refund but I can go talk to the general manager. Literally the general manager finds out we want a refund(after only being there for 5 minutes) and he doesn't even bat an eye before saying of course, give these girls a refund. I want to thank him for being an intelligent person, but I hate to say that his staff are complete dim wits who should find a new job or receive better training on how to treat people.
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