I have all of my animals on the wellness plans. They all have if different needs and there's an insurance that covers each one! The staff is so nice and knowledgeable. We love it here! They even accommodate a cat that bites with out any issues. I am a huge fan of how easy it is to sign up for the insurance and how well it covers my animals needs, plus this location is clean and friendly; the petsmart and Banfield staff alike.