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  • I just spoke with Customer Service at Vita Mix in Ohio. What a pleasant surprise! I called to find out about repairing the blade assembly on my 2002 model 1300. It has seized up and I thought perhaps I could replace the bearing. VM says they do not sell that part now. However they ARE sending me a complete new container with blades as a courtesy! So refreshing in this day of throw away appliances and electronics, and little or no customer service. You rock Vita Mix! I highly recommend them for the service, obviously, and the product. It makes great soup, and smoothies from whole Foods.
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