Our 1.5 year old KitchenAid dishwasher stopped draining the other day. Long story long, the issue wasn't covered under warranty. When I called KitchenAid they referred me to Dino's appliance repair. So I Dino's and they told me it would be $115 to drive here and diagnose the issue. That didn't include parts or repairs. Now nothing against Dino's but I'm huge on looking at yelp reviews and after I called I looked at the reviews. Theirs reviews were less than stellar. Interesting enough a couple reviews said not to waste your time and after botched work they called appliance works and were satisfied.
Now I know why! They were super friendly over the phone and set up an appointment for the next day. Plus they said it would only be $65 and better yet that money would go toward any repairs. Sold. My husband was running behind schedule getting home today and our tech was accommodating. I immediately pictured someone staring at the dishwasher for three seconds and telling us that it would be hundreds of dollars to fix. Nope, he found the issue, fixed it, and showed us how to fix it going forward. Im ridiculously happy having my dishwasher working properly again. I will absolutely use this company going forward and would recommend them to my family and friends. This is how you run a business and clearly this is why their ratings are higher!