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| - Party of two for a short stay provided four walls which was quiet and comfortable. The hotel is under renovation but there was no disturbance during our stay. The location of the hotel is great as there are many great restaurant options nearby and is very accessible to the highways. Our Premium Suite room is great, clean and provide basic amenities plus two TV's, refrigerator, microwave, ample closets, abundant electric outlets, USB port, climate control temperature (central air conditioner or heat), shower and whirlpool tub. The king size bed is very large but very comfortable and the large white comforter blanket provided extreme warmth for protection against the artic chill from the air conditioning. I actually LOVE their heavy duty, very thick white comforter blanket. It kept me warm and Sheraton provided with four walls and a clean functioning facility what more does a girl need? There is a desk where guests can charge their tech gadgets and do some work before attending meetings. The Sheraton Club Lounge is great for a small lounge that offers a basic Continental breakfast, evening cocktail food and two functioning traditional desktop PCs with one printer. I was able to engulf a quick breakfast and eagerly access my email. The Club Lounge offers lounge chairs for guests to chill or engage in small, but brief, business meetings. An iron and ironing board are provided in our room. Free pens are provided. Free parking is available on site which is important.
When inquiring with Concierge about the charge for a international phone call the female receptionist shot my mother a rude scowl look and a insolent tone when explaining the charge. We encountered another dismay when attaining a table in the Club Lounge after selecting our breakfast foods the hotel waitress immediately placed the gratuity bill on our table upon being immediately seated. CALLOUS! This hotel is money hungry for gratuity as the staff cannot wait for our party to finish our meal. There is no communication etiquette. This female appeared blatantly adamant to attain her gratuity regardless of the consequences as she was standing by our table waiting for a immediate response. My mother was completely MORTIFIED in disbelief for excessive DISMAY to look away!! Egregiously vulgar. Maliciously flagrant. This hotel is insufficient for basic amenities as lotion, ice, facial scrub wash, and toothpaste.
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