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  • I am really disappointed with this place. I tried on a dress at the bridal show and absolutely loved it. I was told I could make an appointment to come in for measurements and to order it. I called them the week after the bridal show to make an appointment for a Sunday. Made the appointment then they called me back and said they needed to cancel my appointment as they were double booked accidentally. Mistakes happen, that's fine. Since they were booked up, the lady I talked to said I would have to wait until the following weekend so we made an appointment for 1pm the following Saturday. When I called back to confirm the appointment the Thursday before, I was told there was no appointment made for me at all and that a 1pm time would not be possible. Ugh. Ok - so I asked what they had. She said they had 4pm only. It didn't really work but I loved the dress so I said ok. Before the lady hung up the phone, she said ok we will see you at 4:30 on Saturday then disconnected the call. I had to call back and ask if she made it for 4:30??? She said no it was 4:00pm. After I thought about it for a while, I decided to call back and cancel my appointment and go elsewhere. This is disappointing because I LOVED that dress, but I really felt very nervous if they can't reserve a simple appointment for me after trying several times then who knows if I would even get the right dress! Not only that I feel with 2 mistakes it would have been nice if they could have found a way to fit me in. I'm sure people who were able to get appointments probably had great experiences with them, but I have to say for me, it wasn't a great experience at all...
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