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  • I went in to have my brows shaped up and decided to have some other facial hair threaded while I was at it. I arrived between 6-6:30 pm on a Friday night & did not have a wait. However, the lady who initally was working on me had another customer come in, so she left me sitting there after finishing one brow so she could take the other customer. She sent another employee over to finish my service. I don't know if the other customer had made an appointment specifically with her, but even if that was the case, she should not have taken me first knowing she had someone else booked & wouldn't have time to finish before her appt arrived. I thought it was unprofessional for her to "hand me off" to someone else after doing one of my brows. However, the lady that finished my brows & other facial hair did a good job. So overall I was happy with the results of my threading. Since I was leaving the next day for an 8 day cruise, I also needed a bikini wax and decided to just have it done there rather than leaving to go to another place. I think this was a mistake. They had two stations in the back that were set up for waxing. However, one was taken with another customer and the other station had some problem so they were unable to take me there. They ended up taking me to the storage room (!!!) where they had a table set up. It was fine because it gave plenty of privacy for my bikini wax.. however, there was 1 major problem. .. no where to plug in the wax. They heated it in another room & brought it back there to use. Not good because the temp was not right when they were trying to apply the wax. Results came out ok because the woman doing the wax threaded to finish but it was overall not a good waxing experience. So I would go back for threading.. but not for waxing.
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