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  • Style over substance. This restaurant has a lot of polish to it but it's missing a lot of details that would make it more enjoyable for the diner. The menu is printed on a 6' tall mirror as you walk in. It's not easy to read the menu especially when the mirror is reflecting a dark background, like dark clothes that you're wearing. I went safe and just ordered the All American Burger and shared a large fries with Parmesan and herbs. Also ordered an iced tea. I was bummed that there weren't burger patty options on the menu, like bison, buffalo, turkey, etc. (If they were there I couldn't see them - see paragraph #2) When you get to the register to order, you do get a nice warm greeting and friendly service. However, you can't see the menu anymore and it's a bit frustrating. They have two monitors on the back wall showing random product images but those images don't seem relevant or captivating, and even seem washed out from either poor monitors or poor photography. I think they'd be better served by having menu panels where customers are used to seeing them vs. a picture of ripe tomatoes. I went to get my iced tea and found that they use Coke's bag-in-box Gold Leaf tea. So, it's "natural" burgers and "formerly natural" iced tea. I don't drink soda and I like good iced tea so I am dismayed when restaurants choose bag-in-box tea products vs one of the many quality fresh brewed products that are out there. The burgers and fries came out in a timely manner with friendly service. The food was delivered on half sheet pans - one for my friend's hot dog (which was in a small paper tray), one for the fries, one for my burger. The burger is tiny, like McD's Quarter Pounder sized. I'm not looking for a huge burger but this little 4" bun looked even worse sitting on the acreage of an otherwise empty half sheet pan. The presentation was awful. The burger did taste good but for the size it was more like a $4 burger especially since it doesn't include a side of fries. The fries were good and worth ordering again. I want to like the place. It's nice with the open garage doors, the Big Ass Fan on the ceiling, the friendly service. But it seems that they put their money on the glitz of the project vs. on things that make dining better, and easier.
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