We don't live in NV, so I was a little nervous to have to order my cake long distance since we wouldn't be able to do any tastings or meet anyone face to face. I called this bakery and spoke with them on the phone and they were very nice, answered all my questions, and made me feel at ease. I found a picture online of what I wanted my cake to look like and e-mailed it over to them, and they did a fantastic job. It looked exactly as I wanted it, the cake was very moist, and the icing tasted great! They delivered the cake to my reception site, and everything was done as I expected it!