I would give Sunchain as a whole no stars if that were an option. When I started tanning years and years ago in Old Town, it was nothing but pleasurable. However we moved to Chandler and I had to cancel my membership. Lo and behold I found a salon in Chandler/Gilbert and my husband got me a 3 month contract for Christmas and when the 3 months were up, I signed up for the month to month contract. Let's talk about how disappointing it was when that salon shut it's doors without any warning.... They refunded my money, but still have my lotion. That wasn't an altogether great experience, but I decided to give them another shot since they have a salon next to work. I walk in today to try and sign up and told her I was a member at the salon in Chandler that closed, and she acted like I was making it up to try and get a free membership? She was less than professional the WHOLE time I was there, and I am pretty stunned they would treat someone that way who has used their services for so many years. I have the emails from the last store they closed which I would have been happy to provide, but I'm no longer interested in doing business with a company who doesn't care about their clients, the people who keep their business running.